Guardian updates online portal for policyholder engagement

Real-time policy information displayed

Jaskeet Briah
clock • 2 min read

Provider, Guardian, has made a series of updates to its online portal, MyGuardian, aiming to promote ongoing client engagement with protection.

The enhancements were designed to improve ease for policyholders to understand and engage with their cover, so policyholders can stay up to date with their policy, understand what they are protected for and improve the added value benefits experience. As part of the updates, there will be real-time cover details; online booking for GP, emotional wellbeing, and aches and pains appointments; checking beneficiaries, viewing cover upgrades and a feedback feature. Rachael Welsh, head of commercial strategy, Guardian, said: "When we launched Guardian back in 2018, we did so with a fully dig...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

Mutual insurers paid out £91m in income protection claims in 2025

Mutual insurers paid out £91m in income protection claims in 2025

Up from £70m paid in 2023

Jaskeet Briah
clock 25 June 2026 • 2 min read
The Exeter sees 21.6% rise in new business premiums for IP

The Exeter sees 21.6% rise in new business premiums for IP

Gross premium income up to £135m

Jaskeet Briah
clock 25 June 2026 • 1 min read
Shepherds Friendly makes appointment for partnership growth

Shepherds Friendly makes appointment for partnership growth

Laura Gauden joins society

Jaskeet Briah
clock 23 June 2026 • 1 min read