Cirencester Friendly pays out £10m in 2024

MSK becomes primary reason for claims

Jaskeet Briah
clock • 2 min read

Income protection (IP) provider, Cirencester Friendly, paid out more than £10 million in benefits to members in 2024, compared to £9.3m the previous year.

The total pay out includes all benefit payments for IP, My Extra Benefits and Children's Critical Illness Support. Cirencester paid out 95.8% of claims– the same as the year prior – and the total number of claims considered increased by 15%, with 1,414 IP claims considered and 1,354 claims paid. In 2024, 60 claims were declined, more than half of which were turned down as the claimant had continuing income, while the rest were declined due to non-disclosure, no proof of income, another insurance policy coming into effect or unemployment. The primary reasons for claiming were muscul...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

Fairer Finance launches accreditation scheme

Fairer Finance launches accreditation scheme

Aims to build trust in financial services

Jaskeet Briah
clock 13 October 2026 • 2 min read
AXA Health updates employee testing and treatment options

AXA Health updates employee testing and treatment options

Early detection and intervention

Jaskeet Briah
clock 08 October 2026 • 1 min read
Zurich launches pregnancy and baby loss support service

Zurich launches pregnancy and baby loss support service

Partnership with Empathy

Jaskeet Briah
clock 07 October 2026 • 2 min read