Unum reports rising demand for non-medical services

Higher interactions on practical life management services

Jaskeet Briah
clock • 1 min read

Unum UK has seen the number of registrations for its health and wellbeing support service, Help@hand, increase by 91% over the 12 months, compared to the year prior.

During this period, Help@hand experienced a 266% increase in user interactions with the app, the employee benefits provider detailed. Over half (53%) of these interactions have been with practical life management services. John Hyde, chief marketing officer, Unum, said: "We've seen employee engagement rise significantly in the past year, but interestingly over half of these interactions with the app were for other valued non-medical services, such as getting practical support through the 24/7 helpline." "Interestingly, we are also seeing a significant number of employees using the app...

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