COVER's best read stories of 2023 part 2: Consumer Duty, people moves and that advert

There were a number of big people moves in the sector this year which attracted attention, while readers were also interested to hear about providers' proposition revamps. Meanwhile, the sector was focused on implementing Consumer Duty this year, with the FCA clear about its expectations for firms.   Finally, a controversial advert was criticised by advisers and then banned by the Advertising Standards Authority.  To read the first part of the series, click here. Vitality unveils simplified Serious Illness, Income Protection proposition It was all change at Vitality in Feb...