Staff want actionable support advice, EAP usage shows: Towergate

Data from one of Towergate's "leading" Employee Assistance Programmes (EAP) providers shows that employees are increasingly demanding access to usable information and advice for concerns such as legal matters, divorce, childcare, housing, disputes with neighbours, and wills, among others. It detailed that calls from employees seeking advice grew 25% over the past 12 months, with the most common reason being concerning their employment (27%) on issues such as employment rights, pay issues, HR issues, causes of workplace stress and employment law. This was followed by divorce and separa...