Consumer Duty Alliance appoints ex-FCA specialist to chair forum

The Consumer Duty Alliance has appointed Michael Lawrence as the chair of its new Consumer Duty Champions' Forum, with the first online event to take place in September. The not-for-profit said the forum aims to help ‘Consumer Duty champions' benchmark through early experience and the sharing of good practice, and will facilitate "meaningful discussions that will benefit firms and their clients across the sector. The Consumer Duty Champions' Forum will enable compliance directors and other appropriate alliance members to raise and discuss key issues and challenges around the implement...