Insurance fraud claims for the protection industry are “more complex” compared to other insurance lines due to challenges around establishing evidence, according to Colin Jemide, fraud prevention adviser at the Insurance Fraud & Enforcement Department (IFED).
Speaking at COVER's Claims and Underwriting Forum 2023 today (21 June), Jemide detailed that life insurance represented the fourth most common type of fraud claims for the insurance industry, representing 2.7% of overall cases received by the IFED. "The bread and butter of IFED is referrals; without referrals that come from the industry, we wouldn't exist. The amount of referrals that we've accepted on average is around 70%," Jemide told delegates. However, complexities around gathering evidence for protection claims, particularly for life insurance, create a reluctance to put these c...
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