Penny James steps down as Direct Line chief executive

The insurance company stated it is initiating a process to appoint a new chief executive, and that chief commercial officer Jon Greenwood will take the helm as acting chief executive in the meantime. Greenwood will also join the board, subject to any additional regulatory approvals. James will assist with the process of transition to "ensure a smooth handover of responsibilities", Direct Line said. Having joined the group as chief financial officer in 2017, James became chief executive in May 2019. Danuta Gray, chair of Direct Line Group, commented: "Penny has overseen significant ...