Vitality pays out £82.8m in 2021

Total of 2,012 claims paid

John Brazier
clock • 2 min read

Vitality has announced total pay outs of £82.8 million across life, Serious Illness Cover and income protection claims during 2021.

Throughout last year Vitality paid out on 2,012 claims, representing 95.9% of all claims received. A total of £5.7m was paid out on claims where Covid-19 was a factor. For life insurance, Vitality paid out on 99.8% of claims, totalling £54.3m. The insurer stated that the 0.2% of life claims denied last year were due to suicide withing 12 months of the policy being taken out. Cancer was the most common cause for a life (including terminal illness) claim, followed by cardiovascular illnesses.   Claims where Covid-19 was attributed as a factor accounted for the second highest cause...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

Beagle Street adds menopause support service

Beagle Street adds menopause support service

Square Health partnership

Jaskeet Briah
clock 26 October 2026 • 2 min read
Rising cancer incidence increases protection complexity: Swiss Re

Rising cancer incidence increases protection complexity: Swiss Re

The Future of Cancer and Insurance report

Cameron Roberts
clock 22 October 2026 • 2 min read
Benenden Health CFO departs

Benenden Health CFO departs

Healthcare provider, Benenden Health, has announced the departure of its chief financial officer, Helen Chamberlain.

Jaskeet Briah
clock 22 October 2026 • 1 min read