Vitality pays out £82.8m in 2021

Total of 2,012 claims paid

John Brazier
clock • 2 min read

Vitality has announced total pay outs of £82.8 million across life, Serious Illness Cover and income protection claims during 2021.

Throughout last year Vitality paid out on 2,012 claims, representing 95.9% of all claims received. A total of £5.7m was paid out on claims where Covid-19 was a factor. For life insurance, Vitality paid out on 99.8% of claims, totalling £54.3m. The insurer stated that the 0.2% of life claims denied last year were due to suicide withing 12 months of the policy being taken out. Cancer was the most common cause for a life (including terminal illness) claim, followed by cardiovascular illnesses.   Claims where Covid-19 was attributed as a factor accounted for the second highest cause...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

COVER Customer Care Awards 2026: Winners revealed

COVER Customer Care Awards 2026: Winners revealed

Recognising providers in protection and health

COVER
clock 02 July 2026 • 1 min read
ABI adds two board members

ABI adds two board members

Jim Islam and Pretty Sagoo join

Cameron Roberts
clock 30 June 2026 • 1 min read
Protection insurers paid out £7.84bn in 2025

Protection insurers paid out £7.84bn in 2025

ABI and GRiD data

Jaskeet Briah
clock 29 June 2026 • 2 min read