Vitality pays out £82.8m in 2021

Total of 2,012 claims paid

John Brazier
clock • 2 min read

Vitality has announced total pay outs of £82.8 million across life, Serious Illness Cover and income protection claims during 2021.

Throughout last year Vitality paid out on 2,012 claims, representing 95.9% of all claims received. A total of £5.7m was paid out on claims where Covid-19 was a factor. For life insurance, Vitality paid out on 99.8% of claims, totalling £54.3m. The insurer stated that the 0.2% of life claims denied last year were due to suicide withing 12 months of the policy being taken out. Cancer was the most common cause for a life (including terminal illness) claim, followed by cardiovascular illnesses.   Claims where Covid-19 was attributed as a factor accounted for the second highest cause...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

Employees reluctant to discuss mental health at work: Aviva

Employees reluctant to discuss mental health at work: Aviva

Insurer, Aviva, has released research showing that, whilst access to mental health services is improving, employees are reluctant to discuss mental health with their employer.

Cameron Roberts
clock 12 May 2026 • 2 min read
The COVER Review: Product updates, claims statistics and sick notes

The COVER Review: Product updates, claims statistics and sick notes

Week commencing 4 May 2026

COVER
clock 08 May 2026 • 1 min read
Bupa opens London mental health centre

Bupa opens London mental health centre

Supporting more than 400 patients per week

Jaskeet Briah
clock 07 May 2026 • 2 min read