Vitality pays out £82.8m in 2021

Total of 2,012 claims paid

John Brazier
clock • 2 min read

Vitality has announced total pay outs of £82.8 million across life, Serious Illness Cover and income protection claims during 2021.

Throughout last year Vitality paid out on 2,012 claims, representing 95.9% of all claims received. A total of £5.7m was paid out on claims where Covid-19 was a factor. For life insurance, Vitality paid out on 99.8% of claims, totalling £54.3m. The insurer stated that the 0.2% of life claims denied last year were due to suicide withing 12 months of the policy being taken out. Cancer was the most common cause for a life (including terminal illness) claim, followed by cardiovascular illnesses.   Claims where Covid-19 was attributed as a factor accounted for the second highest cause...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

National Friendly launches term assurance

National Friendly launches term assurance

Friendly Life Cover

Cameron Roberts
clock 15 September 2026 • 2 min read
Shepherds Friendly joins The Right DA Club panel

Shepherds Friendly joins The Right DA Club panel

Access to the provider's income protection proposition

Jaskeet Briah
clock 14 September 2026 • 2 min read
Law Commission publishes final report into Friendly Societies Acts

Law Commission publishes final report into Friendly Societies Acts

Recommends repealing the 1974 Act

Jaskeet Briah
clock 11 September 2026 • 3 min read