One in five advisers are unaware of Consumer Duty: Royal London

A survey of 200 financial advisers in the UK, conducted in April this year, found that while the majority of respondents stated they were satisfied with their preparations for the Consumer Duty, elsewhere the picture was not as positive. Eight in ten (80%) respondents stated that are "well prepared" for the incoming changes, with over half (53%) of these requiring only minor changes to current processes to achieve compliance. Around one-quarter (27%) of advisers believe that they will not have to make any changes to their business to be compliant, which Royal London labelled "surprisi...