One in five advisers are unaware of Consumer Duty: Royal London

Research shows varying levels of readiness

John Brazier
clock • 2 min read
One in five advisers are unaware of Consumer Duty: Royal London

New research from Royal London has found that one in five financial advisers are in the dark about the incoming Consumer Duty regulation.

A survey of 200 financial advisers in the UK, conducted in April this year, found that while the majority of respondents stated they were satisfied with their preparations for the Consumer Duty, elsewhere the picture was not as positive. Eight in ten (80%) respondents stated that are "well prepared" for the incoming changes, with over half (53%) of these requiring only minor changes to current processes to achieve compliance. Around one-quarter (27%) of advisers believe that they will not have...

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