Consumers lack understanding of protection products: MetLife

One in five haven’t heard of income protection

John Brazier
clock • 2 min read
Understanding of income protection and critical illness remains low among UK adults.
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Understanding of income protection and critical illness remains low among UK adults.

New research from MetLife UK has found the extent to which consumers do not understand protection products, despite many requiring cover.

The survey of 2,000 UK adults found that around one in five (19%) of people had never heard of income protection, while a similar percentage (20%) may have heard of the product but did not know what it covered. Levels of critical illness cover comprehension similar, with 16% of respondents having never heard of it and 18% unsure of what it covers. Knowledge of life and health insurance is more widespread according to the survey results, with only 7% and 9% respectively unaware of the products,...

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