AIG Life has made a series of adjustments to its underwriting and protection application processes to widen access to cover for those suffering from ill mental health.
The provider stated that the changes, which go "above and beyond the ABI Mental Health Standards being introduced this year," will allow people who have suffered from ill mental health conditions to receive standard protection rates, including income protection. AIG Life claimed that the changes to its processes will result in nine in 10 customers declaring a common mental health condition receiving an immediate decision. As part of the changes, automatic ratings or exclusions will not be applied for seeking treatment or receiving counselling, even if it is ongoing, as the insurer wil...
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