Personal skills ranked highest for new industry entrants: CII

Social media poll

John Brazier
clock • 1 min read

Ability to have successful social interactions rated as most desired skillset for those entering the industry, ahead of technical knowledge.

A poll carried out among insurance industry professionals by the Chartered Insurance Institute (CII) found that personal skills are the most important competency requirement for fresh entrants to the profession to possess. Of 800 CII members, 56% stated that the right combination of attributes for successful social interaction was the most crucial quality for new industry entrants. Just over one third of respondents (34%) highlighted the need for technical knowledge for new industry starters. Computer literacy was cited as the highest priority skill to have for those beginning thei...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

Loaded premiums: The individual fair value question remains

Loaded premiums: The individual fair value question remains

Response to a COVER interview

Tony Müdd
clock 23 March 2026 • 3 min read
IPTF names 7Advisers Cohort for 2026

IPTF names 7Advisers Cohort for 2026

Neil Ewing added to the IPTF board

Jaskeet Briah
clock 23 March 2026 • 2 min read
Cover accessibility and service levels remain stagnant: COVER Summit North 2026

Cover accessibility and service levels remain stagnant: COVER Summit North 2026

Insurers "need more skin in the game" to expand claims teams

Jaskeet Briah
clock 20 March 2026 • 4 min read