Holloway Friendly pays 98% of claims in 2020

Holloway Friendly paid out £3.4 million for income protection claims received during 2020, a year-on-year increase of £1m compared to the previous year. The mutual paid out on 98% of claims, excluding non-disclosure, last year. Including cases of non-disclosure, 89% of all claims were paid. The most common reasons for a claim were accident and injury (27%), musculoskeletal (19%), mental health (10%), joints and tendons (6%) and surgical procedures (6%). The youngest claimant last year was just 20 years old and the eldest was 64, with an average age of all claimants at 41. The avera...