Unum records increasing success rates with rehabilitation service

95.1% in 2020

John Brazier
clock • 1 min read

Mental health accounted for half of all referrals received for Unum’s rehab service last year

Over 95% of employees were able to remain in work or could return to work after sickness absence using Unum's claims and rehabilitation service last year, the insurer has revealed. Unum stated that the percentage success rate displayed a year-on-year increase from 89% to 95.1% between 2016 and 2020. Mental health was cited as the most common reason for people referred to the service, accounting for half of all referrals. 95% of those that requested mental health support via Unum's Help@hand app were offered an appointment within 2 working days, according to the firm. In August last...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Group Protection

Keep Britain Working: 7% of UK GDP lost per year due to ill-health

Keep Britain Working: 7% of UK GDP lost per year due to ill-health

Sir Charlie Mayfield review published

Cameron Roberts
clock 05 November 2025 • 4 min read
Keep Britain Working: Industry reaction

Keep Britain Working: Industry reaction

"We need this change to be universal"

Jaskeet Briah
clock 05 November 2025 • 7 min read
Employer interventions on ill-health left too late

Employer interventions on ill-health left too late

Occupational Health Assessment findings

Jaskeet Briah
clock 04 November 2025 • 2 min read