IP claims for mental health double during 2020: Zurich

Ahead of Mental Health Awareness Week

John Brazier
clock • 1 min read

New figures from Zurich show one in four income protection (IP) claims in 2020 were triggered for mental health reasons

According to the statistics, 27% of all IP claims the insurer received last year were due to mental health reasons, more than double the percentage it recorded in 2019 (13%). Zurich stated that around £1.7 million of payments were made to individual IP customers who claimed on their policies, while nearly one in four (18%) accessed Zurich Support Services, with the majority (82%) seeking clinical support for conditions including depression, stress and anxiety. Zurich data also shows that 28% of all new group income protection claims last year were for mental illness, making it the sec...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Income Protection

National Friendly updates level reviewable premium options

National Friendly updates level reviewable premium options

Extends availability of Friendly Dentist benefit

Jaskeet Briah
clock 10 September 2025 • 2 min read
IPTF releases 7 Claims Stories video on income protection calculations

IPTF releases 7 Claims Stories video on income protection calculations

Managing client expectations and improving outcomes

Jaskeet Briah
clock 01 September 2025 • 1 min read
Record IP sales for National Friendly

Record IP sales for National Friendly

124% increase YoY

Cameron Roberts
clock 06 August 2025 • 2 min read