'Corporate noise' obfuscating understanding of employee benefits

L&G research shows

John Brazier
clock • 2 min read

Information overload and ineffective communication identified as main barriers to understanding and engagement, L&G survey shows

The survey, conducted by Opinium in December 2020, of 1,087 UK employees who have access to either income protection, critical illness cover or an Employee Assistance Program (EAP), found that a key reason why employees do not feel engaged with their group protection policies is that many feel besieged by the wider corporate ‘noise'. Just under one in five (19%) that indicated they don't find their critical illness policy relevant to their health, wealth and happiness, stated it was because they do not read all the company information, and "there's just too much to take in." Furthermo...

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