Aviva pays 98% of individual protection claims during 2020

Aviva recorded record pay outs during 2020 totalling £1,043,271,324 across its individual protection, of which £38.9 million was related to Covid-19, with the majority paid out to families on life insurance policies. The insurer paid out on 98.2% of claims received throughout the year for life insurance, crucial illness, income protection and fracture cover. Over £682 million was paid out on life insurance claims last year, including terminal illness benefit, Over 50s and Whole of Life cover, with a total of 42,057 claims paid. Aviva paid out on 99.3% of life insurance claims, stat...