Mutuals paid out £36m in IP claims in 2020

Nearly 19 in 20 claims

John Brazier
clock • 2 min read

Research from Association of Financial Mutuals (AFM) shows paid claims volume increased 38% compared to last year

The data shows that 94% of income protection (IP) claims were paid across AFM members last year, a minor decrease from 95.1% of IP claims in 2019. The volume of claims paid across AFM members increased by 30% in 2020, as the value of claims rose 38%.  Claims for Covid-related health issues accounted for approximately 25% of claims in the year, with the Association stating these claims caused the majority of the year-on-year increase. Martin Shaw, chief executive of AFM, said: "Due to Coronavirus, people are more aware than ever before about the impact of being unwell and unable to wor...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Income Protection

Profile of an IP customer: BMI and protection

Profile of an IP customer: BMI and protection

Weighing the facts

Jo Miller and Warren O'Connell
clock 11 December 2025 • 3 min read
Low IP uptake due to misconceptions: Shepherds Friendly

Low IP uptake due to misconceptions: Shepherds Friendly

14% of working adults have IP

Cameron Roberts
clock 24 November 2025 • 2 min read
Profile of an IP Customer: Mix and match protection

Profile of an IP Customer: Mix and match protection

Why multi-benefit plans are winning

Jo Miller and Warren O'Connell
clock 20 November 2025 • 3 min read