The greatest barrier for financial advisers when it comes to assisting clients is the ability to openly discuss their vulnerability
An online poll of 165 Chartered Insurance Institute and Personal Finance Society members revealed one-third (36%) struggle to talk about the nature of vulnerability with individuals, while one-in-10 said they find it difficult to identify vulnerability. A further one-in-five admitted they worry about understanding the needs of clients in vulnerable circumstances. The survey follows the Personal Finance Society's launch of an independent Financial Vulnerability Taskforce, set up at the start...
'We can and should be empowering customers with the tools and knowledge'
In association with Royal London