Vulnerability remains biggest barrier for advisers

PFS survey

clock • 2 min read

The greatest barrier for financial advisers when it comes to assisting clients is the ability to openly discuss their vulnerability

An online poll of 165 Chartered Insurance Institute and Personal Finance Society members revealed one-third (36%) struggle to talk about the nature of vulnerability with individuals, while one-in-10 said they find it difficult to identify vulnerability. A further one-in-five admitted they worry about understanding the needs of clients in vulnerable circumstances. The survey follows the Personal Finance Society's launch of an independent Financial Vulnerability Taskforce, set up at the start of the year to support advisers in recognising and addressing the various forms of consumer vul...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

SM Advice adds AI visibility and authority audit service

SM Advice adds AI visibility and authority audit service

AI search visibility and practical steps

Jaskeet Briah
clock 29 September 2026 • 1 min read
CII launches Voices

CII launches Voices

New research community

Sophia Panayi
clock 25 September 2026 • 1 min read
Howden Employee Benefits COO expands remit following Barnett Waddingham deal

Howden Employee Benefits COO expands remit following Barnett Waddingham deal

Supporting UK and international growth ambitions

Jaskeet Briah
clock 17 September 2026 • 2 min read