Ali Crossley, managing director, distribution at Legal & General, gains adviser views on how the industry should bring added-value services to the fore.
Covid-19 has not only caused a seismic shift in society, it has also changed the role of the protection insurer in the eyes of both customers and advisers. As we begin moving through this phase of the pandemic, now is the time for providers to take stock and consider what people want and need from a modern protection insurer. Over the past few years we have seen the role of the insurer shifting away from one that's merely transactional and which has little engagement with customers. For decades...
Nearly half of annual salary
However the average household believes it can last 90 days
'Here's to the next 25 years!'
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Only 15% of advisers refer mortgage clients to a specialist