New service reconnects customers with lost or dormant financial services accounts

Life insurance lost & found

clock • 2 min read

Gretel estimates that 2.5 million people have lost a life insurance policy, with a total value of £2bn

Gretel, a new financial hub which helps financial organisations and their customers reconnect lost bank accounts, pensions, savings and investments, recently opened for consumers to pre-register their interest ahead of full launch. From an adviser's perspective, helping people track a lost life insurance policy, for example, provides the opportunity to review it and perhaps switch to one that's more appropriate, according to a spokesperson for Gretel. Gretel uses intelligent technology to see a customer's past financial path, identifying where they might have left money and then helping ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Quarter of over-55s have informed executors on how to locate protection policies

Quarter of over-55s have informed executors on how to locate protection policies

Canada Life research findings

Jaskeet Briah
clock 11 September 2026 • 2 min read
Sorry (not sorry) to interrupt

Sorry (not sorry) to interrupt

World Suicide Prevention Day

Cameron Roberts
clock 10 September 2026 • 3 min read
Over half of parents financially impacted by their child's illness or injury

Over half of parents financially impacted by their child's illness or injury

MetLife’s Everyday Risk Report

Jaskeet Briah
clock 09 September 2026 • 2 min read