FCA issues mandatory travel insurance signposting

Industry response

Adam Saville
clock • 4 min read

Firms selling travel insurance will have to signpost consumers with pre-existing conditions to specialists

The Financial Conduct Authority (FCA) has introduced new requirements to help consumers with more serious pre-existing medical conditions (PEMCs) navigate the travel insurance market. The changes require firms to signpost certain consumers with PEMCs to a directory of specialist providers, which the Money and Pensions Service (MaPS) will develop alongside the FCA for summer 2020. Firms offering retail travel insurance must implement the new requirements by 5 November 2020 and will be required to include the details of the directory on their website within 30 days of becoming aware of ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Regulation

IHT receipts hit £3.7bn at the start of FY25

IHT receipts hit £3.7bn at the start of FY25

Marks a rise of £190m

Isabel Baxter
clock 19 September 2025 • 4 min read
PFS membership falls amid pre-tax loss in 2024

PFS membership falls amid pre-tax loss in 2024

Membership numbers down to 38,703

Jenna Brown
clock 18 September 2025 • 3 min read
FCA publishes protection market overview

FCA publishes protection market overview

Prelude to market study findings

Cameron Roberts
clock 17 September 2025 • 2 min read