Robo's opportunities and risks for advisers - Keith Richards

Speaking at the 'Robo Advice - Threat or Opportunity' conference, co-hosted by the PFS and the European Financial Planning Association, Richards (pictured) argued digital advice propositions and automation within financial services should not immediately be seen as a threat to the advice profession. "Humans will always have a role to play in delivering a robust financial planning service to the customer", he said, before noting robo-advice should bring greater choice to consumers. "There are many consumers who are reluctant or unable to engage with the professional financial advice ma...