Service is a key issue for advisers when placing protection and health insurance, according to COVER...
Service is a key issue for advisers when placing protection and health insurance, according to COVER's latest online survey.
The poll revealed that 94.9% of intermediaries have stopped recommending an insurer solely because of poor service.
This month's survey asks: has the increased workload brought about by FSA regulation resulted in improved consumer satisfaction?
To cast your vote please visit www.covermagazine.co.uk.