Bereavement support: Is the protection industry doing enough?

“There is a massive ripple effect when someone dies”

clock • 5 min read

Protection experts say that while the industry has made progress in providing support services for bereaved individuals and their families, there is still more that can be done to offer greater breadth and depth of support, writes Georgie Lee.

According to research carried out in 2019 by the Bereavement Standards Working Group to examine bereavement standards across all sectors of the UK economy, the financial services sector emerged as the best sector for bereavement standard support. "This might surprise you," said Johnny Timpson OBE, commented. Timpson, who left Scottish Widows in 2014 after nearly 30 years, and has since been working in financial services, academic, and third sector advisory roles, adds that the life insurance sector was found to be best in class. He cites various reasons for the sector's performance, i...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Updated: MetLife UK pays out £34m in 2025

Updated: MetLife UK pays out £34m in 2025

31,000 claims paid

Cameron Roberts
clock 20 January 2026 • 2 min read
The COVER Review: Claims, BIBA updates and 2026 predictions

The COVER Review: Claims, BIBA updates and 2026 predictions

Week commencing 12 January 2026

COVER
clock 16 January 2026 • 1 min read
Business Protection Focus Week 2026 launched

Business Protection Focus Week 2026 launched

23-27 February

Cameron Roberts
clock 16 January 2026 • 2 min read