Bereavement support: Is the protection industry doing enough?

“There is a massive ripple effect when someone dies”

clock • 5 min read

Protection experts say that while the industry has made progress in providing support services for bereaved individuals and their families, there is still more that can be done to offer greater breadth and depth of support, writes Georgie Lee.

According to research carried out in 2019 by the Bereavement Standards Working Group to examine bereavement standards across all sectors of the UK economy, the financial services sector emerged as the best sector for bereavement standard support. "This might surprise you," said Johnny Timpson OBE, commented. Timpson, who left Scottish Widows in 2014 after nearly 30 years, and has since been working in financial services, academic, and third sector advisory roles, adds that the life insurance sector was found to be best in class. He cites various reasons for the sector's performance, i...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Reassured customers receive £67m in pay outs

Reassured customers receive £67m in pay outs

Marks a 34% year-on-year increase

Jaskeet Briah
clock 04 June 2025 • 2 min read
Rising number of clients concerned about intergenerational planning

Rising number of clients concerned about intergenerational planning

HSBC Life research

Jaskeet Briah
clock 03 June 2025 • 3 min read
Partner Insight: Five simple steps to the most comprehensive protection advice

Partner Insight: Five simple steps to the most comprehensive protection advice

In light of Consumer Duty and the changing socio-economic landscape around us, offering the most comprehensive protection advice has never been more important.

Justin Garbutt, Director of IFA Distribution at Vitality
clock 03 June 2025 • 5 min read