Mental health disclosures during a pandemic

"Access to insurance has never felt so important"

clock • 5 min read

James Hetherington, senior development underwriter at UnderwriteMe, examines the rise in mental health disclosures through Covid-19 and how the protection industry is handling it, based on data from its Protection Platform.

Rewind to 2019; remember it well? A time when no-one had heard of Coronavirus, certainly not until the end of the year at least. Simpler times weren't they? They certainly feel like it now. But despite the stresses of lockdown, the pandemic forced the protection industry to look at its products and processes and how we could improve, and in many cases, speed up developments and transactions. During 2019, and as part of our commitment to improved access to insurance for all of their customers, we undertook a review of our Protection Platform customer journey, focussing on the subject o...

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