Will Wood: The need for a technology mindset change in protection

Will Wood joined INSTANDA in January this year as part of the insurtech's expansion in the health and life insurance space, taking on the role of head of life and health. With over 15 years' experience at Aviva, most recently as UK SME strategy, having previously spent time with the claims department across term life, total and permanent disability and critical illness. He says his time with the insurer have him both the valuable insights into what really matters to clients and where the opportunities to improve the sector with technology can be realised.  COVER spoke to Wood about ho...