Which tools kept protection firms alive during Covid-19?

The importance and value of remote working contingency planning is now obvious, but what the events of the last few months have revealed is that there is a disparity of investment in ‘new technology' in the protection sector. Some protection firms bounced straight back up the next working day after lockdown because the technology they used allowed them to motivate and manage virtual teams and keep business operations running as usual. Others struggled and right now is a great time to review what worked. Communication A consistent story being told across the sector is the challenge ...