How the insurance industry can help itself & society

Nothing kills credibility faster than not practicing what is preached. A bit like Facebook promising to protect its users' data. Or Volkswagen promoting eco-friendly cars. Disconnects always get caught and result in heavy penalties in terms of internal and external credibility, reputation and business impact. Is the insurance industry at risk of falling into the "do as I say, not as I do" trap when it comes to disability and inclusivity? Let's look at the facts. Of the 15,000+ corporate members...