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      Claims and Underwriting Innovation Forum 2021

      COVER Claims and Underwriting Innovation Forum will investigate the most innovative claims and underwriting practices driving the protection and health insurance market forward. It bears repeating; at the heart of every policy is a human being. As technologies advance and digital capabilities expand, it is crucial that the needs of the customer do not get lost along the way. A personal touch must remain at the centre of every interaction an individual has with an insurance company, either directly or through an intermediary. Hence, this journey is about evolution not revolution.28th April, Digital Conference

      • Date: 28 Apr 2021
      • Virtual Conference, Digital Conference
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      Access to Insurance Webinar: Write it, refer it… don’t ignore it

      Access to insurance has been one of the protection industry’s primary focus points since BIBA introduced the agreement to help make protection insurance more widely available in January last year. While much good work has been done to further the cause, there is still a long way to go before signposting can be considered as a common practise. This webinar, in partnership with Royal London and featuring a cross-section of expert speakers, will examine some of the key elements of protection insurance signposting, including the role of communication between insurers and intermediaries, how industry participants can access the right information to signpost effectively, and the growing recognition of mental health challenges for access to insurance.

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      • Date: 30 Jun 2021
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      COVER Recognising Healthcare Innovation Awards 2021

      COVER is pleased to announce the launch of its first ever healthcare awards. The Recognising Healthcare Innovation Awards celebrate the best the health insurance industry has to offer across personal achievements, new propositions and campaigns, and innovative approaches to healthcare during the ongoing pandemic. Presented in conjunction with the inaugural COVER Health Insurance Live event, the six award categories are now open for submissions and will be reviewed by a panel of industry expert judges, with the winners announced during an online ceremony at the end of the conference.

      • Date: 30 Jun 2021
      • Digital Awards, Digital Awards
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  • Underwriting

A DECADE OF UNDERWRITING: Into the future

Evolution not revolution

A DECADE OF UNDERWRITING: Into the future
  • Andrew Wibberley
  • 10 December 2019
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Andrew Wibberley casts his eyes over the past 10 years - and takes a look forward

This was the decade in which we lived in the future - as on 21 October 2015 we enjoyed the date that was leapt forward to in Back to the Future. Sadly we saw no hoverboards, and in reality, to the outside world at least, the underwriting landscape, has barely changed throughout the decade. Ten years ago I was involved in a 2020 vision event (back when the phrasing was still original!). My memories of that were of much talk of underwriting from a USB stick, the relationship between genetics and...

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