Adam Higgs assesses how claims handling processes differ between income protection providers
The point at which a client tragically needs to claim on a protection policy is the point at which this industry gets to show their worth. If we provide a good experience, the client or their family will forever be positive about the day they took out a protection plan and hopefully promote this to their friends and family. Provide a bad experience and you risk unravelling all the good work done by the industry and heightening the general publics' perception that insurers are evil and do not...
Two thirds feel robo-advice won’t meet their needs
Starts with 2019/2020 quarter finals
On Tuesday 22 September
‘Read aloud’ function and 100 different languages
One in five with protection less worried