Case Study: The 'must have' health MOT

Capita, the business process management and outsourcing solutions organisation, wanted to make sure its people were taking the option of health and wellbeing benefits seriously:  to turn it from ‘a nice to have' to ‘a must have'. On the surface, switching on employees to the principle of wellbeing looks straightforward enough. But what kind of health benefits are the most appealing and for whom do they work?   At Capita, the sheer diversity of employees, in terms of roles and geographical locations around the UK, creates challenges for providing benefits. 70% of staff come from acquisition...