Johnny Timpson: Challenging the status quo

'Too many disabled customers are unable to find cover'

clock • 3 min read

Protection specialist and DWP disability champion explores how industry collaboration can improve access to insurance

Nearly 14 million people in the UK are living with a disability. With a spending power of almost £250 billion, the disabled community represents a significant segment of consumers. And yet despite this, too many disabled customers are unable to find insurance cover which suits their needs and is affordable, leaving them at a significant disadvantage regarding their long-term financial security. In fact, research from the disability charity Scope has found that 26% of disabled adults say they have been charged more for insurance or denied cover altogether because of their impairment or...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Recognising World Suicide Prevention Day

Recognising World Suicide Prevention Day

Changing the Narrative

Cameron Roberts
clock 10 September 2025 • 3 min read
MorganAsh and PayPlan see rise in vulnerable customer identification

MorganAsh and PayPlan see rise in vulnerable customer identification

Around 92% of customers were identified as vulnerable

Jaskeet Briah
clock 05 September 2025 • 3 min read
Two in five adults dishonest about drinking on medical forms

Two in five adults dishonest about drinking on medical forms

Confused.com research findings

Jaskeet Briah
clock 04 September 2025 • 3 min read