Ahead of our Customer Care Conference on 18 May, RedArc's Christine Husbands breaks down what value-added support services can look like to various people
Throughout life we go through many different stages, each with their own joys and challenges. Sometimes these challenges encompassing pre-cradle to post-grave can be significant, for example a couple failing to conceive a baby, maternity complications, physical or mental ill health in children, teens or adults, life-changing accidents, degenerative diseases, disability, traumas, elderly care and bereavement. In most cases, these challenges come along when we least expect them, and even the...
Kathryn Knowles 'sat on sofa with a cup of tea answering questions' about protection is key to advice firm's marketing strategy
The critical illness template is 'broken' - so start with the premise that any condition which results in an agreed outcome deserves to be paid
Closing keynote address from multi-medal winning Paralympian plus full details of conference programme revealed
Four protection distributors with 60 adviser firms join 'test and learn' process before full market roll-out in six weeks