This Friday at Jumeirah Carlton Tower, London
There is only a couple of days left to register for the COVER Customer Care Conference 2018. Taking place at Jumeirah Carlton Tower, London on Friday (8.15am to 12.05pm), the agenda includes an ‘outsider's view of customer service' from keynote speaker Jeremy Hyams of the award-winning Claims Consortium Group. There is a panel exploring how insurers are ‘going the extra mile' to provide more than just an insurance product featuring representatives from Zurich, British Friendly and RedArc Nurses;...
Kathryn Knowles 'sat on sofa with a cup of tea answering questions' about protection is key to advice firm's marketing strategy
The critical illness template is 'broken' - so start with the premise that any condition which results in an agreed outcome deserves to be paid
Closing keynote address from multi-medal winning Paralympian plus full details of conference programme revealed
Four protection distributors with 60 adviser firms join 'test and learn' process before full market roll-out in six weeks