The ongoing dispute between Bupa and surgeons' representative bodies is now on the verge of entering its fourth month and has earned the title "saga" at COVER.
Protection and private medical insurance complaints to the Financial Ombudsman Service (FOS) remained steady over the second quarter of the year.
The Royal College of Surgeons (RCS) has said it does not support Bupa's medical reviews for knee surgery because it has no input or control over the process.
Universal Provident has become the first private medical insurance (PMI) provider to release details of its paid claims.
Bupa has launched a new private medical insurance (PMI) product on to the direct market.
The Association of Medical Insurance Intermediaries (AMII) has called revelations of NHS Trusts using cost cutting tactics that result in patients dying or force them into private treatment as "a cynical approach" and "regrettable".
Universal Provident has brought the underwriting of its product range in house with sister company Personal Assurance now the insurer.
Doctors have called on Britons to take greater responsibility for their health and voiced their fears that GP-led commissioning could harm patient care.
Surgeons' representatives have questioned Bupa's claim of support by the General Medical Council (GMC) for its knee surgery review procedure.