Opinion

'We can and should be empowering customers with the tools and knowledge'

'Going digital needn’t be painful, but it is necessary'

'The value of these services goes well beyond the traditional financial benefit'

'Health coaching is fast moving from a nice to have to necessity'

'We need to sit with the discomfort we’ve experienced'

Ghosting, Zoom and late payments

'It has been encouraging to see more providers talking about business protection'

'Positive change today will help us build a better tomorrow'

'Insurers need to focus on the actual cover and cost of the product'

'Our greater understanding of genetics brings huge opportunities for more targeted and positive interventions and therapies'