News

UK insurers can learn ‘vital lessons' from the e-retailing sector who perform better at customer experience, a report has urged.

Employers are not reviewing their international benefits often enough with 42% saying they have never reviewed their benefits or did so over a year ago, research finds.

The Financial Conduct Authority (FCA) has made it a priority to help advisers innovate their business models to reach the middle market, chief executive Martin Wheatley said on Thursday.

LV= has launched an income protection policy ‘Personal Sick Pay' widening eligibility to occupations that have previously been more expensive to insure.

TSB Bank has launched a partnership with Legal & General (L&G) to offer protection insurance to its customers from the beginning of July 2014.

The NHS is to focus resources on adults who are obese and can improve their health by losing even a small amount of weight if they keep it off, according to health watchdog NICE.

Friends Life has revealed it paid out over £90m in group protection claims to over 2,300 people during 2013.

Insurer Zurich welcomed the regulator's pledge to re-open the long-stop debate but suggested it should be looking at more options than just a 15-year liability period.

One fifth of insurance claimants consider their insurer has poor communication skills, according to research from EDM Group.

Jelf International has launched a guide to Sierra Leone highlighting issues that employers should be aware of with employee provision in the region.