Interview

'I've learnt to see the positive in every situation'

'Work hard, don’t worry, enjoy the ride!'

'Let the client do most of the talking'

'Instead of being friends with everyone, spend more time with those you love....'

‘Ice Ice Baby is my go-to karaoke track’

'You will surprise yourself by what you can achieve and where life can take you'

'Dyed, long black hair and eye-liner wasn't a good look'

Old Mutual Wealth deputy chief underwriter Karen Garrett talks exclusively to COVER about winning the Best Underwriting Team prize at this year's Customer Care Awards

Stephen Crosbie, protection director of Aegon, talks about winning the Best Individual Life Insurance prize at this year's COVER Excellence Awards.

Lisa Yates, Aviva's intermediary account lead - corporate & business solutions, talks about winning the Best Group Critical Illness prize at this year's COVER Excellence Awards.