Morgan Ash

Morgan Ash has launched a Supplementary Tele-Interview service, designed to allow underwriters who need further evidence on a case to obtain it quickly in a secure manner.

Medicals Direct has denied criticism that its purchase of Medibureau has damaged the industry and its reputation with doctors who produce GP reports (GPRs).

Advisers should not fear tele-interviewing, but providers need to do more to integrate them in its implementation, says Scor.

Tele-underwriting has swiftly been embraced in the protection and health insurance industries, but, as Andrew Gething tells Paul Robertson, there is a way to go. Not least a greater degree of adviser interaction.

Cirencester friendly has launched a tele-interviewing service to its Income Assured Plus product.

As the recession bites, sales of protection products may fall and claims may increase. Ann-Marie Dec and Jill Harvey ask if talking to customers is the solution.