To reduce the authorisations backlog
‘We recognise that some firms need to make significant changes’
Latest controversial media campaign
PFS/CII remain at loggerheads over future relationship
Checklist for the measurement and evidencing of Consumer Duty
"Vulnerability is the foundation on which the Consumer Duty pillars are built"
“Sadly, the experience of many is that they are still passed from pillar to post”
“Access to insurance is vital”
Focus on arrears and cancellations