Firms can now apply for permission to provide targeted support
He fills the role previously held by Jackie Leiper
The Financial Services Authority (FSA) has censured Bank of Scotland for failings within its Corporate Division between January 2006 and December 2008.
A buyers' guide to short-term income protection (IP) and mortgage payment protection insurance (MPPI) has been launched to assist consumer awareness of the products.
New cases for the Financial Ombudsman Service(FOS) soared by 26% in the year to March 31 2011, driven by a record number of complaints about PPI mis-selling.