How can the insurance industry get young people interested in protection?

Only 15% of young people have basic understanding of IP

clock • 4 min read

Louise Colley, head of retail protection at Zurich, takes a closer look at how the protection industry can help bridge the perception gap for younger customers.

The protection industry is generally pretty good at shouting about the benefits of protection insurance, and while some misconceptions remain, the public largely understand the importance of having the right financial cover in place. But for a sizeable chunk of society this is not the case. Young adults rarely buy protection, generally misunderstand its benefits, and as a result can leave themselves financially vulnerable if things go wrong. As part of its Income Protection Taskforce participation, Zurich recently polled 300 21- to 34-year-olds to dig deeper into why this is. While it...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

One quarter of high earners have no protection

One quarter of high earners have no protection

Vitality research findings

Jaskeet Briah
clock 30 October 2026 • 2 min read
Budget 26: Self-employed fathers and partners to be eligible for paid parental leave

Budget 26: Self-employed fathers and partners to be eligible for paid parental leave

Two weeks of support currently worth up to £194 a week

Jaskeet Briah
clock 28 October 2026 • 2 min read
Budget an opportunity to review IP and Universal Credit: iptf

Budget an opportunity to review IP and Universal Credit: iptf

Letter to PM Andy Burnham

Vicky Churcher
clock 26 October 2026 • 3 min read