Perceptions on access to protection: The hangover effect of Covid-19?

44% of prospective customers believe that having Covid in the past is a barrier to buying protection

clock • 3 min read

Pacific Life Re's David Waters and Richard Purcell review the misconceptions amongst some customers that protection is only available to the healthiest lives based on recent research.

Covid prevented us from living our normal lives with travelling curtailed and visiting family and friends severely restricted. When it came to protection, we also saw several changes during the pandemic such as the temporary suspension of some products like short deferred period income protection. Other impacts included some insurers introducing underwriting questions to understand if customers had been hospitalised because of Covid. There were also some reductions in maximum age, extra mortality rating and sum assured. By and large though, the protection market remained open for b...

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