The importance of financial advice and protection during the cost of living crisis

"It's not enough to just talk about communicating with customers"

clock • 4 min read

Mike Pritchard, commercial manager (Distribution, Quality, and Retention) at Legal & General, examines the factors that are critical in ensuring consumers receive the best possible support and cover during the cost of living crisis.

The cost of living crisis has shown the immense value of financial advice and how long-term protection can be an essential lifeline for families should the unthinkable happen. It is often impalpable expenses, things that can't be seen or touched - such as insurance policies - that are the first to be cut when people feel up against it financially. Intermediaries can play such a key role in supporting customers at their most critical and vulnerable times. They explain, educate, and remind customers why life insurance is important, why they have a policy and how it can positively impact th...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Probate delays jump 65% for year-long cases

Probate delays jump 65% for year-long cases

Cases taking over six months rose 112%

Jaskeet Briah
clock 23 April 2024 • 2 min read
Six in 10 claims handlers want to develop technological skills

Six in 10 claims handlers want to develop technological skills

Sprout.ai research shows

Jaskeet Briah
clock 22 April 2024 • 3 min read
AFM members pay out £70m on IP claims in 2023

AFM members pay out £70m on IP claims in 2023

Claims for musculoskeletal continue to rise

Jaskeet Briah
clock 17 April 2024 • 2 min read