Darren Lee, head of underwriting and claims at John Lamb Hill Oldridge, examines how the latest facial recognition technology could revolutionise insurance underwriting and prioritise client wellness.
If you took a brief glance at a life insurance application from 1850, it would be enough to prove that the underwriting process has remained largely unchanged for nearly 200 years. Trials of the latest facial recognition software suggest that science could soon pave the way for a revolution in the industry. One with technology and client wellness at its core. A client applying for life insurance currently, whether via a broker or online, is required to answer a seemingly unending list of questions (the applications of yesteryear were succinct in comparison). Underwriters need in-de...
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