Protection and the pandemic: What have we learned and where do we go from here?

'Intermediaries have a real chance to show their value'

clock • 4 min read

Legal & General's director of intermediary insurance, Craig Brown, examines what the protection space has learned so far from the Covid-19 pandemic and how the role of the intermediary will play a vital part going forward

A global pandemic tends to put things in perspective and encourages a reassessment of what is important in life. For many of us, that has been looking at how best to protect ourselves and those we love, physically, emotionally, and of course, financially. Those who became ill with Covid-19, lost part or all of their income as a result of lockdown or lost a loved one have been left feeling hugely vulnerable and determined to protect themselves in the future. Meanwhile, many of those who have not experienced the same impacts are still aware that they might not be so lucky next time. Com...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

Cover accessibility and service levels remain stagnant: COVER Summit North 2026

Cover accessibility and service levels remain stagnant: COVER Summit North 2026

Insurers "need more skin in the game" to expand claims teams

Jaskeet Briah
clock 20 March 2026 • 4 min read
COVER Summit North 2026: In pictures

COVER Summit North 2026: In pictures

Check out our 2026 North event

COVER
clock 20 March 2026 • 1 min read
Regulation and mentality key for protection expansion: COVER Summit North 2026

Regulation and mentality key for protection expansion: COVER Summit North 2026

"There isn’t enough training in all corners of the market"

Jaskeet Briah
clock 19 March 2026 • 4 min read