Tony Müdd: It's all about the claim

‘A word of warning to providers’

clock • 4 min read

The Claims Charter, client case studies and more transparent provider data are what’s needed to change the perception of life insurers, writes SJP protection expert

Has it really taken a pandemic to convince people that life insurance should be an essential purchase rather than a grudge purchase? I think it has. The Association of British Insurers (ABI) released figures in August showed that in the three months ending 31 May, providers paid out nearly £980,000 per day in life claims with an average sum assured of around £63,000 per claim. Legal & General announced in December in the nine months to 1 December, they had paid a total of £42.6m from their individual and group life portfolios for Covid-19 cases alone. These are very sad and chilling f...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

Fintel appoints Christine Newell as head of FIBA

Fintel appoints Christine Newell as head of FIBA

Fintel Services has appointed Christine Newell as head of the Financial Intermediary Broker Association (FIBA) and mortgage training officer.

Jaskeet Briah
clock 12 May 2026 • 1 min read
AI: I don't think we've even seen the tip of the iceberg

AI: I don't think we've even seen the tip of the iceberg

“The technology is evolving faster than many of us can imagine”

Kevin Carr
clock 12 May 2026 • 4 min read
Reassured launches AI non-disclosure identification tool

Reassured launches AI non-disclosure identification tool

SAINT.AI launch

Cameron Roberts
clock 08 May 2026 • 2 min read