Colin Fitzgerald: It's ROI, but not as we know it!

Advisers & providers – your country’s SMEs need you! Thought #3

clock • 7 min read

L&G group protection distribution director assesses the value of ‘softer’ performance indicators over ‘hard’ data

The futures of both UK business and the insurance sector - providers and intermediaries - have always been intertwined, but perhaps more so now than ever before. At a time when business success rests on battening down the hatches and plugging the leaks, the way in which we - as an insurance industry - partner with clients to help them ride this storm will determine not only their success but ours too. This is ultimately about the health and happiness of people. Employees place a certain level of trust in employers to look after their wellbeing: the smaller the company, the higher the ...

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